At TRENDVOICE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our site, you consent to the practices described herein.

1. Information We Collect

We may collect the following types of information:

• Personal Details: such as your name, email address, shipping address, and phone number when you place an order or create an account.

• Payment Information: including credit/debit card details or PayPal account information, processed securely through our payment partners.

• Technical Data: such as your IP address, browser type, device information, and cookies that help us improve your browsing experience.

• Usage Information: including how you interact with our website, pages visited, and products viewed.

2. How We Use Your Information

Your information allows us to:

• Process and fulfill your orders, manage returns, and provide customer support.

• Improve our website, products, and services based on your preferences and behavior.

• Send you promotional emails or updates about new collections, if you have opted in. You may unsubscribe at any time.

• Prevent fraudulent activity and enhance the security of our platform.

3. Sharing of Information

We do not sell or rent your personal data to third parties. We may share information only in the following cases:

• With trusted service providers (e.g., shipping carriers, payment processors) who assist in fulfilling your orders.

• When required by law or to protect our rights and the safety of our customers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze trends, and personalize your experience. You can adjust your browser settings to refuse cookies, though some site features may not function properly as a result.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment transactions are encrypted using secure technology.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete the personal data we hold about you.

• Opt out of marketing communications at any time.

• Restrict or object to certain data processing activities.

To exercise these rights, please contact us at trendvoic@outlook.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. International Transfers

As an online store serving international customers, your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

Email: trendvoic@outlook.com
Phone: +852 2367 1842
Address: 68 Bonham Strand, Sheung Wan, Hong Kong

Thank you for trusting TRENDVOICE with your style and your privacy.