Welcome to TRENDVOICE. These Terms of Service outline the rules and guidelines for using our website and making purchases through our online store. By accessing our site and placing an order, you agree to these terms. Please read them carefully.

1. General Information
TRENDVOICE is an online fashion retailer specializing in women’s apparel, including dresses, pants, sweaters, hoodies, and pullovers. Our services are provided through our website and related platforms.

2. Order Acceptance & Payment
All orders are subject to product availability and validation. We reserve the right to refuse or cancel any order for reasons including but not limited to stock limitations, inaccuracies in product or pricing information, or suspected fraudulent activity.
Payment must be completed in full at the time of purchase using one of our accepted payment methods. By submitting your payment details, you confirm that you are authorized to use the selected payment method.

3. Shipping & Delivery
We aim to process and ship orders promptly. Shipping times are estimates and may vary depending on the destination and carrier. While we do everything we can to meet these timelines, TRENDVOICE is not liable for delays caused by third-party shipping providers or unforeseen circumstances.

4. Returns, Exchanges & Refunds
Please review our Return Policy for detailed information on eligibility, time frames, and process for returns or exchanges. Refunds, when applicable, will be issued to the original payment method after the returned item is received and inspected.

5. Intellectual Property
All content on this website—including logos, images, text, and design—is the property of TRENDVOICE and protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

6. Privacy
We respect your personal data. Our Privacy Policy explains how we collect, use, and protect your information when you visit our site or make a purchase.

7. Limitation of Liability
TRENDVOICE shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Changes to Terms
We may update these Terms of Service from time to time. The latest version will always be posted on this page with the effective date.

9. Contact Us
If you have any questions about these Terms, please contact us at:
Email: trendvoic@outlook.com
Phone: +852 2367 1842
Address: 68 Bonham Strand, Sheung Wan, Hong Kong

Thank you for choosing TRENDVOICE.